Kim Pham, from Vietnam, is a first year Ph.D. student in the School of Community Resources and Development. She achieved an M.S. degree in Parks, Recreation and Tourism at the University of Missouri. Before coming to the USA for graduate study, Kim worked for several years as Travel Consultant, Sales Manager, and Product Executive with travel agents in her country. She also worked as Pro-poor Tourism Project Officer for an international non-profit organization, helping ethnic people in Ha Giang province to develop home-stay services and other ecological, community-based tourism products. Kim has great interest in sustainable tourism and community development through tourism. Her current research interests include sustainable practices in tourism, impacts of tourism, tourism planning and implementation, destination marketing, travel planning, tourist behavior, and customer service. Kim is working as a Graduate Research Assistant at the Center for Sustainable Tourism.