Dr. Castillo studies organizational leadership through the lens of complex adaptive systems. Her current research investigates capitalization of organizations, particularly how intangible assets like social, cultural, and political capital contribute to the production of social and financial returns (the double bottom line). Her scholarship is inspired by two decades of management experience in the nonprofit sector, including the San Diego Natural History Museum and Balboa Park Cultural Partnership. Her mission is to repair the world through scholarship that promotes thriving organizations, engaged employees, connected communities, and a world we can be proud to pass on to our children.
2016 PhD, Leadership Studies (Nonprofit Specialization) University of San Diego
2010 M.A., Nonprofit Leadership and Management University of San Diego Award of Distinction (faculty award for outstanding nonprofit Masters student)
2006 Certificate in Fundraising Management The Fund Raising School, Lilly Family School of Philanthropy, Indiana University
1985 B.A., Philosophy and History (summa cum laude) University of San Diego Outstanding Student award, Philosophy department faculty Outstanding Student award, History department faculty
The fundamental question my research addresses is how does the creation, activation, and conversion of intangible assets (e.g., social, reputational, moral, political, intellectual capital) relate to organizational sustainability and the production of public benefit?
Key Words: multiple capitals, embeddedness, emergence, nonlinear dynamics, capabilities, leadership, resources, process, interdependence, generativity, integrated reporting.
Methods: Through the analytical lens of Complex Adaptive Systems and using a mixed methods approach, I investigate how activating processes (e.g., leadership, capacity building, learning, collaboration) generate, catalyze, and monetize intangible resources. Depending on the research question, methods can include agent-based modeling, case study, content analysis, dynamic modeling, grounded theory, process tracing, surveys, and statistical analysis.
Faculty Affiliate, Center for Behavior, Institutions, and the Environment, Arizona State University
Faculty Affiliate, School of Community Resources and Development, Arizona State University
REFEREED JOURNAL ARTICLES
Jones, J.A. & Castillo, E.A. (2017, in press). A fundraiser’s journey: A developmentally-informed, grounded theory analysis. International Journal of Nonprofit and Voluntary Sector Marketing.
Ihm, J. & Castillo, E.A. (2017, in press). Development and transformation of collaborative networks in events. Journal of Convention and Event Tourism. doi: 10.1080/15470148.2017.1322021
Castillo, E.A. (2016). Beyond the balance sheet: Teaching capacity building as capital building. Journal of Nonprofit Education and Leadership, 6(3), 287-303.
Castillo, E.A. & Titus, A. (2015). Activating the power of place: A case study of Market Creek. Foundation Review, 7(3), 6-22.
Castillo, E.A., McDonald, M.B., & Wilson, C.P. (2014). Where heart meets smart: The making of a grantmaker. Foundation Review, 6(2), 27-40.
REFEREED BOOK REVIEWS
Castillo, E.A. (in press). Review of “Passing the torch: Planning for the next generation of leaders in public service.” Journal of Nonprofit Education and Leadership.
Castillo, E.A. (2017 Oct. 31). Restoring reciprocity. How the nonprofit sector can help save capitalism from itself. Nonprofit Quarterly, 10/31/17. https://nonprofitquarterly.org/2017/10/31/restoring-reciprocity-nonprofit-sector-can-help-save-capitalism/
Castillo, E.A. (2015) Are we there yet? A conversation on performance measures in the third sector. Nonprofit Quarterly, 12/08/15. http://nonprofitquarterly.org/2015/12/08/are-we-there-yet-a-conversation-on-performance-measures-in-the-third-sector/
My use-inspired research focuses on developing a theoretical framework & practical road map to help social sector organizations become financially sustainable. Projects include:
1. Developing a theory of capacity building that incorporates economic principles and complexity theory to explain causal mechanisms of how and why capacity building works.
2. Discerning the intersection of collaboration and mutualism using principles of biomimicry (nature as a model) to inform the formation and sustenance of collaborations.
3. Developing theory to explain the rationale for integrated reporting. 4. Establishing a grantmaking framework that builds adaptive capacity in organizations based on process structures. An outcome of this research will be actionable philanthropic strategies that foster emergence, fitness, and sustainability in nonprofit organizations.
Professional Development and Certificates
Applying complexity concepts to enhance innovation and global systems evaluation
Agent-based modeling for sustainability (SOS 591), Arizona State University
Master Class for Teaching Online, Arizona State University
Provost’s Teaching Academy, Arizona State University
Independent Applying the QM Rubric Certificate, Quality Matters
Diversity Mentoring workshop, Arizona State University
Social Network Analysis methods workshop, ARNOVA
Dynamic modeling for the social sciences (PSY 576), Arizona State University
Agent-based modeling Winter School, ASU Center for Behavior, Institutions, and the Environment
Faculty Fellow, ASU Lincoln Center for Applied Ethics (2017-18). $1,250 for Moral Capital scale development project (Co-PI).
Research award, 2017 Symposium on Public Policy for Nonprofits ($750 travel grant). Presented by the Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) and Independent Sector.
$500 Travel Grant, Public Performance and Management Review, paper presentation at PPMR pre-publication symposium, George Washington University, June 7, 2017.
Outstanding Collaboration Award (co-recipient), Faculty of Leadership and Interdisciplinary Studies, College of Integrative Sciences and Arts (May 2017)
Emerging Scholar award, Association of Research on Nonprofit Organizations and Voluntary Action (2016)
Finalist, William P. Foster award for outstanding dissertation, University of San Diego, School of Leadership and Education Sciences (2016)
Joseph Rost Scholarship (faculty award for outstanding doctoral student), University of San Diego, Department of Leadership Studies (2015-16)
Doctoral Fellow, Association for Research on Nonprofit Organizations and Voluntary Action (2015)
Nu Lambda Mu honor society, awarded for academic excellence by the Nonprofit Academic Centers Council (2015)
Servant Leadership Scholar Award for nonprofit service, awarded by the University of San Diego’s Master of Science in Executive Leadership program (2008).
US Forest Service "Taking Wing" award, for outstanding community collaboration for the San Diego County Bird Atlas project (2003).
Academy of Management (AOM), Association for Research on Nonprofit Organizations and Voluntary Action (ARNOVA) International Leadership Association (ILA)
JOURNAL PEER REVIEWER
Nonprofit and Voluntary Sector Quarterly
Journal of Nonprofit Education and Leadership
Nonprofit Management & Leadership
Global Economics and Management Review (2015)
Evaluation and Program Planning (2014)
CONFERENCE PROPOSAL REVIEWER
Academy of Management annual meeting
International Leadership Association Annual Meeting
EDITORIAL BOARD MEMBER
Nonprofit Quarterly (2014-17)
Guidestar User Advisory Committee (2015-16)
Chair, faculty search committee for tenure track professor, Arizona State University (2017-18)
Member, ad hoc committee to explore adoption and implementation of the United Nations’ Principles for Responsible Management Education (PRME)
Member, faculty search committee, Arizona State University (2016-17)
Member, Graduate Studies Committee, Arizona State University (2016-18)
Student Member, faculty search committee for tenure track professor, University of San Diego (2014)
Member, Outstanding Leadership Book Award selection committee, University of San Diego (2013-2015)
SELECTED PRACTITIONER PRESENTATIONS
Castillo, E. A. (2017). Building capacity: A multiple capitals approach. Lodestar Center for Philanthropy and Nonprofit Innovation 2017 Nonprofit Sustainability Conference, Arizona State University, October 18.
Castillo, E.A. (2014). Expanding the capitalization conversation: Creating a wheel of wealth creation for your nonprofit. Arizona State University Lodestar Center for Philanthropy and Nonprofit Innovation, November 5.
Castillo, E.A. (2011). Action research as a tool to explore new business models. Action Research Conference, University of San Diego, May 6.
State of California. California Cultural and Historical Endowment (2006)
California Department of Education’s 21st Century Learning Program (2002)
CONFERENCE SESSION CHAIR
Association for Research on Nonprofit Organizations and Voluntary Action (2014-2017)
Organizational Development Consultant. Assist nonprofits with fundraising, capacity building, program design, needs assessment, strategic planning, group facilitation, and board development.
Evaluation Consultant (2015). Conduct data collection for $3 million arts-based innovation research project funded by the National Science Foundation.
2009-2012 Director of Development, Balboa Park Cultural Partnership (San Diego, CA)
1999-2009 Director of Foundation Relations, San Diego Natural History Museum
1995-1998 Director of Resource Development, Clinicas de Salud del Pueblo (Brawley, CA)
Raised over $28 million for these organizations and partners, primarily through grants, major gifts, and government contracts. Coordinated research and development for new initiatives, including Park-wide membership collaborative business model. Responsible for marketing, membership, and government relations. Expertise in developing and sustaining interagency collaborations with public, nonprofit, and private agencies. Experienced working in multi-cultural environments.
Pro bono grant preparation for City of Poway Kumeyaay-Ipai Interpretive Center and other health, social service, and community agencies. Generated $1 million in federal and state funding for these organizations (1996-2012).
Member, Biomimicry advisory committee, San Diego Zoo Global (2010-2012).
Madrina (mentor for Latina girls), Niñas de Aztlán Focus on Literacy, San Diego City Schools’ LLAMA Advocacy Program (2001).