ARIZONA STATE UNIVERSITY: February 2015 to Present Assistant to Director, School of Public Affairs October 2013 to February 2015 Academic Personnel Manager, W.P. Carey School of Business June 2012 to October 2013 Executive Assistant to Chair, Department of Chemistry January 2011 to June 2012 Assistant to Director, School of Mathematical and Statistical Sciences July 2010 – January 2011 Administrative Assistant, Educational Outreach/Student Engagement – ASU West Campus June 2009 to July 2010 Executive Assistant to Associate Dean for Academic Personnel, Fulton Institute and Graduate School of Education January 2005 to June 2009 Administrative Associate Mary Lou Fulton College of Education, Curriculum & Instruction Summary of Collective Skills & Accomplishments: • Support senior level administrators • Schedule and manage all aspects of monthly faculty meetings, agenda, minutes, meeting logistics, & refreshments • Liaise with University Provost Office in all faculty hiring matters • Draft Faculty Offer letters • Compose correspondence for chair, director, or dean • Manage all Academic Personnel Actions at the department level and in the dean’s office • Update and maintain records related to staff, students and faculty • Manage Calendar for senior level administrators • Supervised five to six staff members • Hired, trained & supervised three to four student workers • Managed hiring process for faculty positions • Responsible for reconciling state and local accounts • Responsible for reconciling P-card expenditures • Processed payment vouchers for vendor and adjunct faculty payments • Facilitated special events (e.g. graduation receptions, faculty workshops & retreats) • Designed weekly student engagement newsletter • Monitor and purchase office supplies and equipment • Department Time Administrator (DTA) April 2004 – January 2005 MARICOPA COUNTY ATTORNEY’S OFFICE (Mesa AZ) Legal Support Secretary • Created, maintained & updated all justice court files for East Mesa Justice Court Attorney • Daily interaction with public defender’s office and other law enforcement personnel • Backed-up receptionist • Performed general clerical functions May 1987 – March 2004 ARIZONA PUBLIC SERIVE CO., (Phoenix, AZ) Customer Service Representative Trainer • Demonstrated exceptional classroom facilitation using interactive methods and various learning techniques for call center and business office employees. Class sizes ranging from 10-15 students • Monitored and coached trainees; evaluated weekly progress/performance, made recommendations to leaders and on-site Spherion Manager for possible areas of improvement relative to classroom participation, attitude and attendance • Extensive experience in documentation and development of Customer Service training materials. COMPUTER SKILLS Outlook, Microsoft Word, Excel, PowerPoint, Publisher, PeopleSoft, Blackboard, Advantage, MY Reports, Dashboard, Sunrise, Social Media (Facebook & Twitter) EDUCATION Bachelor of Arts Degree, Education (2008) Arizona State University, Tempe, AZ AWARDS School of Public Affairs Distinguished Staff Award (2015-2016) CLAS Key Talent Recognition Recipient (2011) College of Education Dean’s Excellence Award for Staff Outstanding Accomplishment (2008-2009) SPECIAL PROJECT PARTICIPATION & COORDINATION • Monthly Newsletter for School of Public Affairs • Department of Chemistry and Biochemistry Convocation Reception Graduate & Undergraduate Students - Fall 2012 • School of Mathematical and Statistical Sciences Convocation Reception Graduate & Undergraduate Students - Spring 2011 • Symposium: Research on Educational Equity & Diversity in the Southwest - FIGSE & Dr. Patricia Gandara, Spring 2010 • ASU Equity Alliance & FIGSE Excellence and Equity in Leadership Conference - Hyatt Regency Phoenix Spring 2010 • College of Education, Kathleen McCoy Autism Workshop - Arizona State University Spring 2008 • College of Education Graduate Programs Doctoral Students Meet & Greet - Arizona State University 2007, 2008 • Classroom Behavior Management Institute – Arizona State University 2006, 2007 Division Faculty / Staff Breakfast – Arizona State University 2006, 2007, 2008 Holocaust Museum Conference – Arizona State University 2006, 2007, 2008 Division Retirement Events – 2005, 2006, 2007, 2008 Arizona State University Faculty Associates Orientation – Arizona State University 2005 - 2008 • Division Faculty/Staff Retreat – Arizona State University 2005
