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Heewon Kim

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Assistant Professor
Faculty, TEMPE Campus, Mailcode 1205
Asst Professor
Faculty, TEMPE Campus, Mailcode 1205
Affiliated Faculty
Faculty, TEMPE Campus, Mailcode 1205
Biography: 

Heewon Kim has devoted herself to examining the issues of disparities, inclusion, and justice in organizational and health contexts. In organizational communication, her primary research investigates how power/status disparities are related to employee voice and wellbeing, organizational justice, and knowledge sharing practices. She has studied a variety of settings including global high-tech organizations, technology-consulting firms, healthcare organizations, and social ventures. With respect to health communication, she has closely worked with marginalized communities and corporate organizations to develop and provide culturally appropriate lifestyle interventions drawing on computational and communicative approaches. She is particularly interested in cultivating coping and resilience among older adults with chronic illness, supported by the combination of digital health and human coaching.

Education: 
  • Ph.D. Communication, Rutgers University
  • M.A. Cultural Anthropology, Yonsei University, South Korea
  • B.A. Sociology, Yonsei University, South Korea 
Research Interests: 

Organizational Communication: Power/Status Diaparities, Diversity and Inclusion, Organizational Justice, Knowledge Sharing, Collaborative Technology Use, Social Network Impacts on Organizational Behavior and Outcomes

Health Communication: Health Disparities and Inequalities, Digital Health, Technology-enabled Social Support Exchange, mHealth Intervention, Social Network Impacts on Health Behavior and Outcomes

Research Group: 

The Transformation Project

Health Communication Initiative

Publications: 

* indicates graduate students.

[32] Kim, H, & Stanley, B. L.* (Invited to contribute). Health justice. International Encyclopedia of Health Communication. Wiley.

 

[31] Kim, H., & van Essen, C.* (Invited to contribute). Mobile health, design of. International Encyclopedia of Health Communication. Wiley.

 

[30] Kim, H., & Leach, R.* (In press). Mitigating burnout through organizational justice: Customer support workers’ experiences of customer injustice and emotional labor. Management Communication Quarterly.

 

[29] Kim, H., & Kiura, M.* (In press). The influences of social status and organizational justice on employee voice: A case of customer care workers. International Journal of Business Communication. https://doi.org/10.1177/2329488420969776

 

[28] Kim, H. (2020). The ideology of “fairness”: Beyond problematization, toward alternatives. Hwanghae Review, 109, 24-43.
Note. The original title in Korean is “공정의 이데올로기: 문제화를 넘어 대안으로.”

 

[27] Kim, H. (2020). Organizational justice guidebook for start-ups. Sopoong Ventures, LLC.
Note. The original title in Korean is “조직공정성: 튼튼한 스타트업을 위한 가이드북.”

 

[26] Kim, H., & Leach, R.* (2020). The role of digitally-enabled employee voice in fostering positive change and affective commitment in centralized organizations. Communication Monographs, 87(4), 425-444. doi:10.1080/03637751.2020.1745859

 

[25] Kim, H., Tietsort, C.*, Posteher, K.*, Michaelides, A., & Toro-Ramos, T. (2020). Enabling self-management of a chronic condition through patient-centered coaching: A case of an mHealth diabetes prevention program for older adults. Health Communication, 35(14), 1791-1799. doi:10.1080/10410236.2019.1663583

 

[24] Kim, H. (2020). Anti-racism and inclusive society. Historical Studies, 39, 335-350. https://doi.org/10.31552/jh.2020.09.39.335
Note. The original title in Korean is “인종과 인종주의를 넘어 포용 사회로.”

 

[23] Kim, H., Tietsort, C.*, & Posteher, K.* (2020). When big data meet supportive communication: Advancing mHealth intervention informed by social support scholarship. In N. Egbert, & K. Wright (Eds.), Social Support and Health in the Digital Age (p. 229-248). Lanham, MA: Lexington Books.

 

[22] Kim, H., & Pilny, A. (2019). The use of enterprise social media and its disparate effects on the social connectivity of globally-dispersed workers. International Journal of Business Communication. doi:10.1177/2329488419877233

 

[21] Kim, H., & Scott, C. R. (2019). Change communication and the use of anonymous social media at work: Implications for employee engagement. Corporate Communications, 24(3), 410-424. doi:10.1108/CCIJ-07-2018-0076

 

[20] Kim, H., Gibbs, J. L., & Scott, C. R. (2019). Unpacking organizational awareness: scale development and empirical examinations in the context of distributed knowledge sharing. Journal of Applied Communication Research, 47(1), 47-68. doi:10.1080/00909882.2018.1544719

 

[19] Lee, S. K., Kim, H., & Piercy, C. (2019). The role of status differentials and homophily in the formation of social support networks of a voluntary organization. Communication Research, 46(2), 208-235. doi:10.1177/0093650216641501

 

[18] Gibbs, J. L., Kim, H., & Ki, S. (2019). Investigating the role of control and support mechanisms in members’ sense of virtual community. Communication Research, 46(1), 117-145. doi:10.1177/0093650216644023

 

[17] Kim, H. (2018). The mutual constitution of social media use and status hierarchies in global organizing. Management Communication Quarterly, 32(4), 471-503. (Lead Article) doi:10.1177/0893318918779135

 

[16] Kim, H. (2018). Differential impacts of functional, geographical, and hierarchical diversity on knowledge sharing in the midst of organizational change. Management Communication Quarterly, 32(1), 5-30. doi: 10.1177/0893318917728340 (Lead Article; Featured in the MCQ Newsletter)

 

[15] Kim, H., & Scott, C. R. (2018). Going anonymous: Uses and perceptions of anonymous social media in an IT organization. The Proceedings of the 9th International Conference on Social Media & Society (pp. 335-339). New York, NY: ACM Press.

 

[14] Kim, H., Ray, C.*, & Veluscek, A.* (2017). Complementary support from facilitators and peers for promoting mHealth engagement and weight loss. Journal of Health Communication, 22(11), 905-912. doi:10.1080/10810730.2017.1373876

 

[13] Kim, H., Faw, M., & Michaelides, A. (2017). Mobile but connected: Harnessing the power of self-efficacy and group support for weight loss success through mHealth intervention. Journal of Health Communication, 22(5), 395-402. doi:10.1080/10810730.2017.1296510

 

[12] Gibbs, J. L., Kim, H., & Boyraz, M. (2017). Virtual teams. In C. R. Scott & L. K. Lewis (Eds.), International Encyclopedia of Organizational Communication (pp. 1-14). Hoboken, NJ: Wiley-Blackwell. doi:10.1002/9781118955567.wbieoc215

 

[11] Kim, H., & Lingel, J. (2016). Working through paradoxes: Transnational migrants’ urban learning tactics using locative mobile technology. Mobile Media & Communication, 4(2), 221-236. doi:10.1177/2050157915619650

 

[10] Weber, M. S., & Kim, H. (2015). Investing in collaborative technology to improve communication? Proceed with caution. Communication Currents, 10(6). Retrived from: http://www.natcom.org/CommCurrentsArticle.aspx?id=6733

 

[9] Weber, M. S., & Kim, H. (2015). Virtuality, technology use, and engagement within organizations. Journal of Applied Communication Research, 43(3), 385-407. doi:10.1080/00909882.2015.1083604 (Featured in Communication Currents)

 

[8] Kim, H. (2014). Enacted social support on social media and subjective well-being. International Journal of Communication, 8, 2201-2221.

 

[7] Kim, H., & Weber, M. (2012). Understanding the use of web-based technologies in a high-tech organization: the role of task properties and communication network characteristics. The Proceedings of the 4th Annual ACM Web Science Conference (pp. 225-230). New York, NY: ACM Press.

 

[6] Kim, H., & Kim, J. S. (2008). Convergence Culture. Seoul: Viz and Biz Press. (Korean translation of Jenkins, H. (2006). Convergence Culture. New York, NY: New York University Press.)

 

[5] Kim, H. (2007). Building a new time-space and Creative Commons: Cyworld and the blogosphere in South Korea. In H. Cho, H. Kim, S. Whang, K. Park, T. Yoon, H-M. Kim, C. Lee, & H. Kim-Lee. (et al.), The Internet and Asian Cultural Studies (pp. 79-120). Seoul, Korea: Yonsei University Press.

 

[4] H. Cho, H. Kim, S. Whang, K. Park, T. Yoon, H-M. Kim, C. Lee, & H. Kim-Lee. (2007) The Internet and Asian Cultural Studies. Seoul, Korea: Yonsei University Press.

 

[3] Hjorth, L., & Kim, H. (2005). Being there and being here: Gendered customizing of mobile 3G practices-through a case study in Seoul. Convergence, 11(2), 49-55. doi:10.1177/1354856507084421 [Impact Factor: 1.607]

 

[2] Hjorth, L., & Kim, H. (2004). Society of the Phoneur: Gendered customising of mobile telephonic net practices in Seoul. The Proceedings of the Mobile Communication and Social Change Conference (pp. 237-242). Seoul, Korea: Korean Association for Broadcasting & Telecommunication Studies. Available online at: http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01121658

 

[1] Kim, H., Cho, H., Cho, H., Park, H., & Yang, S. (Eds.), (2003). Rewriting Family Stories from a Feminist Perspective: Can We Live Together. Seoul, Korea: Another Culture Press.

Research Activity: 

Matching Grant. The Hugh Downs School of Human Communication, Arizona State University. 2020. ($5,000)

Faculty Scholar Award. Noom Coach Tailored: A culturally-appropriate mHealth lifestyle intervention for diabetes prevention and management among Hispanic older adults. Center for Innovation in Healthy and Resilient Aging, Arizona State University. 2020. ($44,974)

Health Communication Initiative Seed Grant. The Hugh Downs School of Human Communication, Arizona State University. 2020.

A. T. Steele Faculty Grant. Promoting voice of frontline workers: Organizational justice, psychological safety, and burnout in the South Korean care industries. Center for Asian Research, Arizona State University, 2019

A. T. Steele Faculty Grant. Unleashing voices through anonymous communication: Power disparities, workplace freedom of speech, and organizational dissent in South Korea. Center for Asian Research, Arizona State University, 2018.

ISSR Seed Grant. Adaptive obesity interventions for high-risk populations using tailored mobile coaching. Institute for Social Science Research, Arizona State University, 2017.

Health in the Social Sciences Award. College of Liberal Arts and Social Sciences, Arizona State University, 2017.

Social & Behavioral Sciences NIH-CDC Faculty Seed Grant. College of Liberal Arts and Sciences, Arizona State University, 2016 – 2017.

Faculty Collaborator. Asia Mediated: Interdisciplinary Research and Teaching Innovation. Funded by the U.S. Department of Education (PI: Juliane Schober, Co-PI: Pauline Cheong). Developing an online course module available for undergraduate students, Arizona State University, 2016 – 2018. ($189,688)

 

 

 

Summer 2021
Course NumberCourse Title
COM 792Research
COM 799Dissertation
Spring 2021
Course NumberCourse Title
COM 259Comm Bus & the Professions
COM 492Honors Directed Study
COM 493Honors Thesis
COM 792Research
COM 799Dissertation
Fall 2020
Course NumberCourse Title
COM 691Seminar
COM 792Research
Summer 2020
Course NumberCourse Title
COM 792Research
Spring 2020
Course NumberCourse Title
COM 230Small Group Communication
COM 450Organizational Communication
COM 792Research
Fall 2019
Course NumberCourse Title
COM 230Small Group Communication
COM 598Special Topics
Summer 2019
Course NumberCourse Title
COM 690Reading and Conference
Spring 2019
Course NumberCourse Title
COM 598Special Topics
COM 691Seminar
COM 792Research
Fall 2018
Course NumberCourse Title
COM 230Small Group Communication
Spring 2018
Course NumberCourse Title
COM 230Small Group Communication
Fall 2017
Course NumberCourse Title
COM 230Small Group Communication
COM 691Seminar
COM 792Research
Spring 2017
Course NumberCourse Title
COM 230Small Group Communication
COM 250Intro Organizational Comm
Fall 2016
Course NumberCourse Title
COM 230Small Group Communication
Honors / Awards: 

Top Paper Award. Organizational Communication Division. International Communication Association, 2018.

Top Paper Award. Organizational Communication Interest Group, Western States Communication Association, 2018.

Health in the Social Sciences Award. College of Liberal Arts and Sciences, Arizona State University, 2017.

CGSA Outstanding Faculty Service Award. Communication Graduate Student Association, The Hugh Downs School of Human Communication, Arizona State University, 2016-2017.

Top 4 Paper Award. Organizational Communication Interest Group, Western States Communication Association, 2017.

Academic Excellence Award. Ministry of Culture, Sport, and Tourism, South Korea, 2008.
 

Service: 

Editorial Assistantship

Editorial Assistant, Human Communication Research

Editorial Assistant, Communication Research

 

Community Service

Member. 2014 – Present. Korean House for Internatioanl Solidarity (http://khis.or.kr).
Civic organization that monitors multinational corporations’ labor practices (offshoring in particular).

Member. 2007 – 2018. Korean Progressive Network Center (http://jinbo.net).
Civic organization that examines and proposes information policy regarding privacy, freedom of expression, net neutrality, and digital governance.

Consulting: 

Delivered a white paper on digital marketing/sales, collaboration, and knowledge sharing. (PI: Matthew Weber). IBM Inc., New York, NY, 2015.

Presented research findings on distributed knowledge work, technology use, and how to better support organizational change effort. Infragistics Inc., Cranbury, NJ, 2014 – 2015.

Delivered a white paper “Weight loss and power of Noom Groups: The role of social and psychological influences.” Noom Inc., New York, NY, 2015.

Presented research findings on the impact of social and psychological factors on behavioral change and weight loss outcomes. Noom Inc., New York, NY, 2014 – Present.

Board: 

Member. 2006 – 2009. Advisory Committee for Media Accountability, SK Communications Corporation, South Korea.

Member. 2006 – 2007. Advisory Committee for DARAK Indie-Animation Festival, South Korea.

Member. 2005. Advisory Committee for Juan Media Festival, Incheon Metropolitan City Government, South Korea.

Judge. 2005 – 2007. InfoTrust Awards, Seoul, South Korea.

Judge. 2005. Korean Blog Awards, Seoul, South Korea.

Industry Positions: 

Researcher, sopoong Co., Ltd. 2019.
A social enterprise model of organizational justice.

Consultant/Researcher for IBM, Inc., Network Kinetics, LLC, 2015. Fostering Knowledge Sharing and Supporting Digital Sales Work among Distributed Employees, New York City, NY.

Researcher/Product Developer/Education Program Coordinator, March 2007 – May 2008. The Online Learning Ecosystem Project. Center for Youth and Cultural Studies, Yonsei University, Seoul, South Korea.

Product Developer, January 2007 – February 2007. Task Force Team for Product Development, TNC Inc., Seoul, South Korea.

Researcher, May 2004 – December 2004. ThinkTank, Daum Communication Corporation, Seoul, South Korea.

Part-time Researcher, March 2003 – December 2003. Studio 16 (3D gaming development team), NCSOFT Corporation, Seoul, South Korea.