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Ian Douglas has a highly interdisciplinary background and has taught in 10 different countries on three continents working for departments of psychology, computer science, information technology, education, pharmacy practice, industrial engineering, and library science. He is primarily interested in systems design, particularly educational systems design – how we integrate people, processes, and technology to optimize educational outcomes. This touches on a number of technology-related issues including user experience design and knowledge management.   


  • Ph.D. Computing, Glasgow Caledonian University, UK 1996
  • M.Sc. Computing and Cognition, University of Warwick, UK 1985
  • M.A. (hons) Psychology, University of Glasgow, UK 1984
Research Interests: 

Human Factors in technology, E-Learning, Simulation-Based Learning, Knowledge Management, Health Informatics, Software Engineering, User-Centered Design, Organizational Performance Improvement.

Research Group: 

Institute for the Science of Teaching and Learning:


Selected sample:

Roscoe, R. D., Craig, S. D., & Douglas, I. (2017). End-User Considerations in Educational Technology Design. Hershey, PA: IGI Global.

Marty, P.F., Mendenhall, A., Douglas, I., Southerland, S., Sampson, V., Kazmer, M., Alemanne, N.D., Clark, & Schellinger, J. (2013). The iterative design of a mobile learning application to support scientific inquiry. The Journal of Learning Design, 6 (2), 41-66.

Bias, R.G., Marty, P.F., & Douglas, I. (2012). Usability / User-centered design in the iSchools: Justifying a Teaching Philosophy. Journal of Education for Library and Information Science, 53 (4), 274-289.

Douglas, I. (2012). Medical Critiquing Systems. In R. Magdalena-Benedito, E. Soria-Olivas, J. Martínez, J. Gómez-Sanchis, & A. Serrano-López (Eds.), Medical Applications of Intelligent Data Analysis: Research Advancements, 209-222. Hershey, PA, Information Science Reference.

Douglas, I. and Liu, Z. (2011) Global Usability (1st ed.). Springer Publishing Company.

Douglas, I., (2011). Organizational needs analysis and knowledge management. Encyclopedia of Knowledge Management, 2nd Edition, edited by David G. Swartz, Idea Group, 1290-1297.

Douglas, I., (2010). Improving the tracking of student participation and effort in online learning. Learning Management System Technologies and Software Solutions for Online Teaching: Tools and Applications, edited by Yefim Kats, IGI Global, 173-186.

Douglas, I., (2009). An object and performance framework for implementation of web-based knowledge sharing technology. Journal of Theoretical and Applied Electronic Commerce Research. 4 (1), 57-71.

Douglas, I., (2009). An ethnographic study of individual learning content management. 9th IFIP World Conference on Computers in Education (WCCE 2009), Bento Gonçalves, Brazil, 100-105.

Douglas, I., (2009). Global mapping of usability labs and centers. Computer Human Interaction Conference, ACM CHI conference, April, Boston, MA, USA, pp. 4393-4398.

Douglas, I. (2008). Knowledge-based systems. Handbook of Research on Educational Communications and Technology (3rd ed.). Edited by J. M. Spector, M. D. Merrill, J. J. G. van Merriënboer, & M. P. Driscoll, 729-759.

Douglas, I. (2008). Adapting use cases for human performance modeling. Handbook of Visual Languages for Instructional Design: Theories and Practices. Edited by L. Botturi and T. Stubbs (Eds.) Hershey, PA: Information Science Research, 210-225.

Sasson, J. & Douglas, I. (2006). A conceptual integration of performance analysis, knowledge management and technology: From concept to prototype. The Journal of Knowledge Management, 10(6), 81-99.

Douglas, I. (2006). Issues in software engineering of relevance to instructional design, TechTrends, 50(5), 28-35.


Spring 2021
Course NumberCourse Title
HSE 521Methods & Tools Human Sys Engr
Fall 2020
Course NumberCourse Title
HSE 542Foundations Human Sys Engr
Spring 2020
Course NumberCourse Title
IFT 102Intro to Java Technologies
Spring 2019
Course NumberCourse Title
GIT 542Usability/User Experience