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Melinda Alonzo

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Director, PTS
University Staff, TEMPE Campus, Mailcode 5205
Biography

Melinda is Director of Parking and Transit Services where she oversees ASU's comprehensive parking and transportation program serving more than 90,000 students across four unique campuses comprised of 24,000 parking spaces. With more than 23 years of parking/transportation industry experience, this Arizona native started her career in the private sector with Ace Parking Management, oveseeing the company's downtown Phoenix operation before joining ASU in 1999.

Melinda earned a Bachelor’s degree in business administration/marketing from the University of Arizona. She is a founding member of the Southwest Parking and Transportation Association serving as President from 2005-2006. In 2007, Melinda obtained the parking and transportation industry's highest professional certification, Certified Administrator of Public Parking (CAPP), through the extended education program administered by the University of Virginia and the International Parking Institute (IPI) of which she is a regular member. Melinda was recognized by IPI as the 2016 Parking Professional of the Year. She was one of five association members selected to sit on IPI's inaugural CAPP Certification Board of Directors where she served from 2013 - 2017, as well as participates on various boards and committees to have included the National Association of College Auxiliary Services (NACAS) West board of directors, Customer Advisory Board for T2 Systems, and the Advisory Board for ASU's University Club.

"I have often been told by members of our community, "Melinda, I would NOT want your job." This kind of comment makes me further appreciate my role because it is recognized by others as a significant and complex challenge. Managing a comprehensive parking and transportation system at one of the largest, most complex universities in the country is indeed a challenge. This makes the task of finding solutions and creating customer satisfaction all the more rewarding. I am committed to finding ways to improve the quality of sustainable transportation solutions as well as fostering a team that delivers excellent service to our ASU community."