Gigi Speaks

Gigi Speaks is a seasoned professional with over 25 years of invaluable experience in the field of customer service and leadership. Throughout her career, she has solidified her reputation as a visionary leader, known for her ability to guide diverse teams towards excellence. Gigi’s unwavering focus on nurturing robust relationships and instilling behaviors that empower individuals has been a cornerstone of her success. Presently, she is the Director of Information Technology that oversees a team of over 190 staff members, that include The ASU Experience Center and Desk side services. This team provides essential phone and in person support to students, staff, faculty and communities, furthering the crucial cause of Digital Equity. Within her role at ASU, Gigi  has a wide array of responsibilities, including staff development, service partner initiatives, strategic organizational alignment, and the promotion of a vibrant and inclusive culture. Her contributions facilitate the alignment of the university's goals, the identification of student and staff needs, and, ultimately, the enhancement of student success and retention. Gigi’s has earned her Masters in Applied Leadership and Management from Thunderbird School of Global Management. Currently, she is working on her Doctorate of Professional Practice in Global Leadership and Management, underscoring her dedication to continuous learning and personal growth.