Jeffrey Kassing earned his doctorate from Kent State University with an emphasis in organizational communication in 1997. He came to ASU in 1998 after spending one cold winter teaching at St. Cloud State University in Minnesota.
Professor Kassing teaches graduate and undergraduate courses in organizational, applied and sport communication. He also has developed an international exchange courses that take students to the United Kingdom and Spain.
Kassing's primary line of research concerns how employees express dissent about organizational policies and practices. As part of his dissertation research he developed the Organizational Dissent Scale (Kassing, 1998), which measures the degree to which people express dissent to management, to coworkers, and to family and friends outside of work. He has continued to research in this area over the past two decades and his work now consists of numerous publications on the subject, including his book "Dissent in Organizations" (Polity, 2011).
Professor Kassing is also the co-author, along with Vince Waldron, of the book "Managing Risk in Communication Encounters: Strategies for the Workplace." The book explores how people deal with risky issues at work like expressing dissent, venting emotion and sharing negative feedback as well as how people deal with such issues a difficult teammates, organizational romance and workplace bullying. The Organizational Communication Division of the National Communication Association selected the text as the Book of the Year in 2010. A second edition of the work, retitled "Navigating Workplace Relationships," is forthcoming from Cognella (2018).
Kassing also explores various aspects of communication within the context of sport. He has conducted research that examines communication between coaches and athletes, parents and youth athletes, and fans and athletes. He published an early series of studies examining athletes and fans use of what were at the time new emerging social media platforms (e.g., blogs, Twitter). More recently, he published an edited volume with colleague Lindsey Mean, "Perspectives on the U.S.-Mexico Soccer Rivalry: Passion and Politics in Red, White, Blue and Green." The text draws from scholars in history, sociology, geography, art, media studies and communication, as well as professional journalists, to explore the themes of nationhood, geography, citizenship, acculturation, identity, globalization, narrative and mythology.
Professor Kassing's research has been published in Management Communication Quarterly, Communication Quarterly, Communication Studies, The Journal of Business Communication, The Western Journal of Communication, American Behavioral Scientist, Communication Yearbook, The International Journal of Sports Communication, Journal of Sport & Social Issues, Communication and Sport, Sport in Society, Soccer & Society, Communication Research Reports, and Communication Reports. In addition he has authored or co-authored chapters in some of the discipline's leading handbooks (e.g., "The SAGE Handbook of Organizational Communication," "The Routledge Handbook of Sport Communication," and "The Routledge Handbook of Sport and New Media").
Ph.D. Organizational Communication, Kent State University 1997
Employee dissent, organizational democracy
Communication and sport (coach-athlete interaction, fan-athlete interaction, media and sport, identity and sport, culture and sport)
Sport, Media and Culture Lab (http://asusmaclab.weebly.com/)
Academic Excellence through Diversity Program Grant (2013) — Arizona State University [SEISMIC—Symposium for Equity & Inclusion in Social Media & Internet Communication] (9-2013-5/2014)
Summer 2022 | |
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Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
Spring 2022 | |
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Course Number | Course Title |
COM 492 | Honors Directed Study |
COM 493 | Honors Thesis |
COM 499 | Individualized Instruction |
CMN 580 | Practicum |
STC 590 | Reading and Conference |
CMN 590 | Reading and Conference |
CMN 592 | Research |
CMN 599 | Thesis |
Fall 2021 | |
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Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
COM 492 | Honors Directed Study |
COM 493 | Honors Thesis |
COM 499 | Individualized Instruction |
CMN 505 | Methods/Appl Commun Research |
CMN 580 | Practicum |
CMN 584 | Internship |
CMN 590 | Reading and Conference |
CMN 592 | Research |
CMN 593 | Applied Project |
CMN 599 | Thesis |
Summer 2021 | |
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Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
Spring 2021 | |
---|---|
Course Number | Course Title |
COM 492 | Honors Directed Study |
COM 493 | Honors Thesis |
SBS 494 | Special Topics |
SOC 494 | Special Topics |
POS 494 | Special Topics |
COM 494 | Special Topics |
COM 499 | Individualized Instruction |
CMN 580 | Practicum |
STC 590 | Reading and Conference |
CMN 590 | Reading and Conference |
CMN 592 | Research |
CMN 599 | Thesis |
Fall 2020 | |
---|---|
Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
COM 492 | Honors Directed Study |
COM 493 | Honors Thesis |
COM 499 | Individualized Instruction |
CMN 505 | Methods/Appl Commun Research |
CMN 580 | Practicum |
CMN 584 | Internship |
STC 590 | Reading and Conference |
CMN 590 | Reading and Conference |
STC 593 | Applied Project |
CMN 593 | Applied Project |
CMN 599 | Thesis |
COM 799 | Dissertation |
Summer 2020 | |
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Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
Spring 2020 | |
---|---|
Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
COM 492 | Honors Directed Study |
COM 493 | Honors Thesis |
COM 499 | Individualized Instruction |
CMN 580 | Practicum |
STC 590 | Reading and Conference |
CMN 590 | Reading and Conference |
CMN 599 | Thesis |
COM 799 | Dissertation |
Fall 2019 | |
---|---|
Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
COM 492 | Honors Directed Study |
COM 499 | Individualized Instruction |
CMN 505 | Methods/Appl Commun Research |
CMN 580 | Practicum |
CMN 584 | Internship |
STC 590 | Reading and Conference |
CMN 590 | Reading and Conference |
STC 593 | Applied Project |
CMN 593 | Applied Project |
CMN 599 | Thesis |
COM 799 | Dissertation |
Summer 2019 | |
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Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
Spring 2019 | |
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Course Number | Course Title |
NEW 300 | International Cities |
HON 394 | Special Topics |
COM 493 | Honors Thesis |
COM 499 | Individualized Instruction |
CMN 580 | Practicum |
CMN 590 | Reading and Conference |
CMN 599 | Thesis |
COM 799 | Dissertation |
Fall 2018 | |
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Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
COM 492 | Honors Directed Study |
COM 499 | Individualized Instruction |
CMN 505 | Methods/Appl Commun Research |
COM 799 | Dissertation |
Summer 2018 | |
---|---|
Course Number | Course Title |
COM 308 | Adv Research Methods in Comm |
COM 799 | Dissertation |
Spring 2018 | |
---|---|
Course Number | Course Title |
NEW 300 | International Cities |
COM 499 | Individualized Instruction |
CMN 580 | Practicum |
CMN 590 | Reading and Conference |
CMN 595 | Continuing Registration |
CMN 599 | Thesis |
COM 799 | Dissertation |
Fall 2017 | |
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Course Number | Course Title |
COM 792 | Research |
Waldron, V. R., & Kassing, J. W. (2011). Managing risk in communication encounters: Strategies for the workplace. Thousand Oaks, CA: Sage. Book of the Year Award, National Communication Association/Organizartional Communication Division (2011).
Kassing, J. W. Going around the Boss: Exploring the Causes and Consequences of Circumvention, Western States Communication Association Convention (2007), Top Four Paper, Organizational Communication Interest Group.
Kassing, J. W. & Armstrong, T. A. Examining the Association of Job Tenure, Employment History, and Organizational Status with Employee Dissent, Western States Communication Association Convention (2001), Top Three Paper, Organizational Communication Interest Group.
Kassing, J. W. Articulating, Antagonizing, and Displacing: A Model of Employee Dissent, International Communication Association Convention (1997), Top Three Paper/Top Student Paper, Organizational Communication Division.
Myers, S. A., & Kassing, J. W. The Relationship Between Perceptions of Supervisor Communication Behaviors and Subordinates' Levels of Organizational Identification, Western States Communication Association Convention (1997), Top Three Paper, Organizational Communication Interest Group.
Kassing, J. W. What's So Funny?: An Examination of the Perception of Laughter, Eastern Communication Association Convention (1996), Top Three Paper, Nonverbal Interest Group.
Communication & Sport (Special Issue) Mapping the Terrain: Communication Studies of Sport (with co-editor Michael L. Butterworth), 2015.
Electronic Journal of Communication (Special Issue) New Directions in Communication and Sport, 2009.