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Jeffrey Kassing

Professor
Faculty, WEST Campus, Mailcode 3051
Professor
Faculty, WEST Campus, Mailcode 3051
Biography

Jeffrey Kassing earned his Ph.D. from Kent State University with an emphasis in organizational communication in 1997.  He came to ASU in 1998 after spending one cold winter teaching at St. Cloud State University in Minnesota.

Dr. Kassing teaches graduate and undergraduate courses in organizational, applied, and sport communication.  He also has developed an international exchange courses that take students to the United Kingdom and Spain. 

Dr. Kassing's primary line of research concerns how employees express dissent about organizational policies and practices.  As part of his dissertation research he developed the Organizational Dissent Scale (Kassing, 1998), which measures the degree to which people express dissent to management, to coworkers, and to family and friends outside of work.  He has continued to research in this area over the past two decades and his work now consists of numerous publications on the subject, including his book Dissent in Organizations (Polity, 2011).

Dr. Kassing is also the co-author along with Dr. Vince Waldron of the book Managing Risk in Communication Encounters: Strategies for the Workplace. The book explores how people deal with risky issues at work like expressing dissent, venting emotion, and sharing negative feedback as well as how people deal with such issues a difficult teammates, organizational romance, and workplace bullying.  The Organizational Communication Division of the National Communication Association selected the text as the Book of the Year in 2010. A second edition of the work, retitled Navigating Workplace Relationships, is forthcoming from Cognella (2018).

Dr. Kassing also explores various aspects of communication within the context of sport. He has conducted research that examines communication between coaches and athletes, parents and youth athletes, and fans and athletes. He published an early series of studies examining athletes and fans use of what were at the time new emerging social media platforms (e.g., blogs, Twitter). More recently he published an edited volume with colleague Dr. Lindsey Mean, Perspectives on the U.S.-Mexico Soccer Rivalry: Passion and Politics in Red, White, Blue and Green . The text draws from scholars in history, sociology, geography, art, media studies and communication, as well as professional journalists, to explore the themes of nationhood, geography, citizenship, acculturation, identity, globalization, narrative and mythology.

Dr. Kassing's research has been published in Management Communication Quarterly, Communication Quarterly, Communication StudiesThe Journal of Business Communication, The Western Journal of Communication, American Behavioral Scientist, Communication Yearbook, The International Journal of Sports Communication, Journal of Sport & Social Issues, Communication and Sport, Sport in Society, Soccer & Society, Communication Research Reports, and Communication Reports. In addition he has authored or co-authored chapters in some of the discipline's leading handbooks (e.g., The SAGE Handbook of Organizational CommunicationThe Routledge Handbook of Sport Communication, The Routledge Handbook of Sport and New Media).

Dr. Kassing's current book project explores athlete activism. The forthcoming title (from Peter Lang) is Athlete Activism: Raised Fists and Bent Knees.

Research Interests

Employee dissent, organizational democracy

Communication and sport (coach-athlete interaction, fan-athlete interaction, media and sport, identity and sport, culture and sport)

Research Group

Sport, Media and Culture Lab (http://asusmaclab.weebly.com/)

Publications
  • Kassing, J. W. (in press). The gift of an indestructible ball: Paradox and the One World Futbol Project. Soccer & Society.
  • Kassing, J. W. (in press). Confronting the female athlete paradox with humor and irony: A thematic analysis of SoccerGrlProbs YouTube video content. Sport in Society.
  • Kassing, J. W., Fanelli, S., & Chakravarthy, L. (in press). Full and part time dissent: Examining the effect of employment status on dissent expression. International Journal of Business Communication.
  • Croucher, S. M., Zeng, C., & Kassing, J. W. (in press). Learning to contradict and standing upfor the company: An exploration of the relationship between organizational dissent, organizational assimilation, and organizational reputation. International Journal of Business Communication.
  • Kassing, J. W. (2017). An (im)penetrable fortress: The mythology of Estadio Azteca in theU.S.-Mexico Men’s National Team soccer rivalry. In J. W. Kassing & L. J. Meân (Eds.) Perspectives on the U.S.-Mexico soccer rivalry: Passion and politics in red, white, blue, and green (pp. 175-193). Basingstoke, UK: Palgrave Macmillan.
  • Kassing, J. W. & Matthews, R. (2017). Organizational communication and sport. In A. C.Billings (Ed.) Sport communication: Defining the field (pp. 137-149). London: Routledge.
  • Kassing, J. W., & Solhiem, C. (2015). The silly, strange, and absurd nature of sport: Ananalysis of Sports Illustrated’s ‘Sign of the Apocalypse’. The Journal of Sports Media, 10, 1-29.
  • Kassing, J. W., & Anderson, R. L. Contradicting coach or grumbling to teammates: Exploring dissent expression in the coach-athlete relationship. Communication & Sport (2014).
  • Kassing, J. W. Noisemaker or cultural symbol: The vuvuzela controversy and expressions of football fandom. African football, identity politics and global media narratives: The legacy of the FIFA 2010 World Cup (2014).
  • Kassing, J. W., & Waldron, V. R. Incivility, destructive workplace behavior, and bullying. The SAGE Handbook of Organizational Communication (3rd ed.) (2014).
  • Sanderson, J., & Kassing, J. W. New media and the evolution of fan-athlete interaction. Routledge Handbook of Sport and New Media (2014).
  • Croucher, S. M., Kassing, J. W., & Diers, A. R. Exploring others’ perceptions of dissent expression: Testing the viability of the Organizational Dissent Scale as an other report. Management Communication Quarterly (2013).
  • Kassing, J. W, & Kava, W. Assessing disagreement expressed to management: Development of the Upward Dissent Scale. Communication Research Reports (2013).
  • Kassing, J. W. For the cure, the kids, and the cause: Practicing advocacy through communication and sport. The Routledge Handbook of Sport Communication (2013).
  • Kassing, J. W., & Sanderson, J. (2012). Playing in the new media game or riding the virtual bench: Confirming and disconfirming membership in the community of sport. Journal of Sport & Social Issues (2012).
  • Kassing, J. W., Piemonte, N., Goman, C., & Mitchell, C. Dissent Expression as an Indicator of Work Engagement and Intention to Leave. Journal of Business Communication (2012).
  • Buras, A. T., Hutchins, K. M., & Kassing, J. W. The Unfortunate Promotion. Casing Organizational Communication (2012).
  • Kassing, J. W. Dissent in organizations. Introduction to communication studies: Translating scholarship into meaningful practice (2012).
  • Browning, B. W., & Kassing, J. W. "We aren’t looking at this as an audition": Exploring interim leadership in college athletics. International Journal of Sport Communication (2011).
  • Kassing, J. W. Stressing out about dissent: Examining the relationship between coping strategies and dissent expression. Communication Research Reports (2011).
  • Kassing, J. W. Dissent in Organizations. (2011).
  • Waldron, V. R., & Kassing, J. W. Managing Risk in Communication Encounters: Strategies for the Workplace. (2011).
  • Sanderson, J. & Kassing, J. W. Tweets and blogs: Transformative, adversarial, and integrative developments in sports media. Sports media: Transformation, integration, consumption (2011).
  • Kassing, J. W. Foreward. (2011).
  • Kassing, J. W., & Sanderson, J. Fan-athlete interaction and Twitter: Tweeting through the Giro: A case study. International Journal of Sport Communication (2010).
  • Kassing, J. W., Johnson, H. S., Kloeber, D. N., & Wentzel, B. R. Development and validation of the Environmental Communication Scale. Environmental Communication: A Journal of Nature and Culture (2010).
  • Meân, L. J., Kassing, J. W., & Sanderson, J. The making of an epic (American) hero fighting for justice: Commodification, consumption, and intertextuality in the Floyd Landis defense campaign. American Behavioral Scientist (2010).
  • Kassing, J. W., & Sanderson, J. Trash talk and beyond: Aggressive communication in the context of sport. Arguments, aggression, and conflict: New directions in theory and research (2010).
  • Kassing, J. W. Breaking the chain of command: Making sense of employee circumvention. Journal of Business Communication (2009).
  • Kassing, J. W. In case you didn’t hear me the first time: An examination of repetitious upward dissent. Management Communication Quarterly (2009).
  • Kassing, J. W., & Sanderson, J. "Is this a church? Such a big bunch of believers around here!": Fan expressions of social support on floydlandis.com. Journal of Communication Studies (2009).
  • Kassing, J. W., & Sanderson, J. "You’re the kind of guy that we all want for a drinking buddy": Expressions of parasocial interaction on floydlandis.com. Western Journal of Communication (2009).
  • . New directions in communication and sport: Editor’s introduction. (2009).
  • Kassing, J. W. Dissent in Organizations. The International Encyclopedia of Communication (2008).
  • Jeffrey Kassing. Consider This: A Comparison of Factors Contributing to Expressions of Employee Dissent. Communication Quarterly (2008).
  • Jeffrey Kassing, M Pappas. Champions are Built in the Off Season: An Exploration of high School Coaches' Memorable Messages. Human Communication (2008).
  • Jeffrey Kassing, Z McDowell. Talk about Fairness: Exploring the Relationship between Procedural Justice and Employee Dissent. Communication Research Reports (2008).
  • Meân, L. J., & Kassing, J. W. "I would just like to be known as an athlete": Managing hegemony, femininity, and heterosexuality in female sport. Western Journal of Communication (2008).
  • Meân, L. J., & Kassing, J. W. Identities at youth sporting events: A critical discourse analysis. International Journal of Sport Communication (2008).
  • Jeffrey Kassing, A Barber. Being a Good Sport: An Investigation of Sportsmanship Messages Provided by Youth Soccer parents, Officials, and Coaches. Human Communication (2007).
  • Kassing, J. W. Going around the boss: Exploring the consequences of circumvention. Management Communication Quarterly (2007).
  • Jeffrey Kassing. Employees' Expressions of Upward Dissent as a Function of Current and Past Work Experiences. Communication Reports (2006).
  • Jeffrey Kassing. Speaking up Competently: A Comparison of Perceived Competence in Upward Dissent Strategies. Communication Research Reports (2005).
  • Jeffrey Kassing, R DiCioccio. Testing a Workplace Experience Explanation of Displaced Dissent. Communication Reports (2004).
  • Kassing, Jeffrey W (Author) ,Billings, A C (Author) ,Brown, R S (Author) ,Halone, K K (Author) ,Harrison, K (Author) ,Krizek, B (Author) ,Mean, Lindsey Jane (Author) ,Turman, P D (Author) . Communication in the Community of Sport: The Process of Enacting, (Re)producing, Consuming, and Organizing Sport. Communication Yearbook (2004).
  • Jeffrey Kassing. Speaking up: Identifying Employees' Upward Dissent Strategies. Management Communication Quarterly (2002).
  • Jeffrey Kassing, T Armstrong. Someone's Going to Hear about This: Examining the Association between Dissent-Triggering Events and Employees' Dissent Expression. Management Communication Quarterly (2002).
  • Jeffrey Kassing. From the Look of Things: Assessing Perceptions of Organizational Dissenters. Management Communication Quarterly (2001).
  • Jeffrey Kassing, T Armstrong. Examining the Association of Job Tenure, Employment History, and Organizational Status with Employee Dissent. Communication Research Reports (2001).
  • Jeffrey Kassing, T Avtgis. Dissension in the Organization as a Function of Control Expectancies. Communication Research Reports (2001).
  • T Avtgis, Jeffrey Kassing. Elucidating Influences on Superior-Subordinate Communication: Attributional Confidence and Organizational Control Expectancies. Communication Research Reports (2001).
  • Jeffrey Kassing. Exploring the Relationship between Workplace Freedom of Speech, Organizational Identification, and Employee Dissent. Communication Research Reports (2000).
  • Jeffrey Kassing. Investigating the Relationship between Superior-Subordinate Relationship Quality and Employee Dissent. Communication Research Reports (2000).
  • Jeffrey Kassing, K Pearce, D Infante. Corporal Punishment and Communication in Father-Son Dyads. Communication Research Reports (2000).
  • Kassing, Jeffrey W (Author) ,Gorden, W I (Author) ,Waugh, C G (Author) . Overcoming Lulls. Let's talk: A Cognitive Skills Approach to Interpersonal Communication (2000).
Research Activity
  • Mcconnaughy,Margaret M*, Kassing,Jeffrey W. CMN 225 Public Speaking Redesign. AZ BOARD OF REGENTS(7/15/2007 - 6/30/2009).
  • Waldron,Vincent R*, Kassing,Jeffrey W. DEVELOPMENT AND ANALYSIS OF EMPLOYEE SURVEY. AZ STATE LOTTERY(1/15/2000 - 8/15/2000).
  • Academic Excellence through Diversity Program Grant (2013) — Arizona State University [SEISMIC—Symposium for Equity & Inclusion in Social Media & Internet Communication] (9-2013-5/2014)

Fall 2017
Course NumberCourse Title
COM 792Research
Spring 2017
Course NumberCourse Title
NEW 300International Cities
CMN 580Practicum
CMN 590Reading and Conference
CMN 595Continuing Registration
CMN 599Thesis
Fall 2016
Course NumberCourse Title
CMN 551Democracy & Power in Orgs
CMN 595Continuing Registration
Summer 2016
Course NumberCourse Title
COM 400Communication in Professions
CMN 590Reading and Conference
CMN 595Continuing Registration
Spring 2016
Course NumberCourse Title
COM 492Honors Directed Study
CMN 590Reading and Conference
CMN 593Applied Project
CMN 599Thesis
Fall 2015
Course NumberCourse Title
SOC 394Special Topics
SBS 394Special Topics
COM 394Special Topics
CMN 590Reading and Conference
CMN 599Thesis
Spring 2015
Course NumberCourse Title
COM 493Honors Thesis
COM 499Individualized Instruction
CMN 590Reading and Conference
Fall 2014
Course NumberCourse Title
SOC 294Special Topics
SBS 294Special Topics
COM 394Special Topics
COM 492Honors Directed Study
CMN 592Research
CMN 599Thesis
Spring 2014
Course NumberCourse Title
COM 499Individualized Instruction
CMN 592Research
CMN 595Continuing Registration
Fall 2013
Course NumberCourse Title
COM 308Adv Research Methods in Comm
CMN 580Practicum
CMN 592Research
CMN 593Applied Project
CMN 595Continuing Registration
CMN 599Thesis
COM 792Research
Summer 2013
Course NumberCourse Title
COM 453Communication Training/Develop
CMN 580Practicum
CMN 584Internship
CMN 593Applied Project
Spring 2013
Course NumberCourse Title
COM 308Adv Research Methods in Comm
COM 499Individualized Instruction
CMN 584Internship
CMN 590Reading and Conference
CMN 592Research
CMN 593Applied Project
CMN 595Continuing Registration
CMN 599Thesis
Presentations
  • Kassing, J. W. Noisemaker or Cultural Symbol: The Vuvuzela Controversy and Expressions of Football Fandom. International Association for Communication & Sport Seventh Summit on Communication & Sport (Mar 2014).
  • Croucher, S. M., Kassing, J. W., & Diers, A. R. Exploring Others’ Perceptions of Dissent Expression: Testing the Viability of the Organizational Dissent Scale as an Other Report. International Communication Association Annual Convention (Jun 2013).
  • Kassing, J. W., & Solhiem, C. The silly, strange, and absurd nature of sport: An analysis of Sports Illustrated’s ‘Sign of the Apocalypse’. International Association for Communication & Sport's Sixth Summit on Communication & Sport (Feb 2013).
  • Kassing, J. W., & Anderson, R. L. Pulling no Punches or Toeing the Line: Exploring Dissent Expression in the Context of Sport. International Association for Communication & Sport's Sixth Summit on Communication & Sport (Feb 2013).
  • Kassing, J. W., & Bangerter, L. Sexual Predation within the Community of Sport: An Exploration of the Sexual Abuse Scandal at Penn State University. National Communication Association Convention (Nov 2012).
  • Blair, B., & Kassing, J. W. "We aren’t looking at this as an audition": Exploring interim leadership in college athletics. Fifth Summit on Communication & Sport (Feb 2012).
  • Kassing, J. W. Stakeholder Voice: Democracy and Dissent in Organizations. National Communication Association (Nov 2011).
  • Kassing, J. W. Stressing out about Dissent: Examining the Relationship between Coping Strategies and Dissent Expression. National Communication Association (Nov 2011).
  • Kassing, J. W., & Kays, N. Development and Validation of the Aggressive Driving as Symbolic Activity Scale. Western States Communication Association (Feb 2011).
  • Kassing, J. W., Piemonte, N., Goman, C., & Mitchel, C. Dissent Expression as an Indicator of Work Engagement and Intention to Leave. National Communication Association Convention (Nov 2010).
  • Kassing, J. W. Development of the Environmental Communication Scale. National Communication Association (Nov 2008).
  • Kassing, J. W., & Sanderson, J. "Is This a Church? Such a big Bunch of Believers around Here!": Fan Expressions of Social Support on Floydlandis.com. Third Summit on Communication and Sport (Mar 2008).
  • Mean, L. J., & Kassing, J. W. The Re/production of Traditional Gender hegemony by Women Athletes: ‘Good’ Athletes, ‘New Sexism’ and Title IX. Third Summit on Communication and Sport (Mar 2008).
  • Kassing, Jeffrey, Pappas, M. Champions are Built in the off Season: An Exploration of High School Coaches' Memorable Messages. National Communication Association Convention (Nov 2006).
  • Kassing, Jeffrey. Consider This: A Comparison of Factors Contributing to Expressions of Employee Dissent. International Communication Association Convention (Jun 2006).
  • Kassing, Jeffrey, Wolf, B. Baby Boomers and GenXers: Exploring Generational Differences in the Expression of Dissent. National Communication Association Convention (Nov 2005).
  • Kassing, Jeffrey. Speaking up Competently: A Comparison of Perceived Competence in Upward Dissent Strategies. Western States Communication Association Convention (Feb 2005).
  • Kassing, Jeffrey, Armstrong, T. Examining the Association of Job Tenure, Employment History, and Organizational Status with Employee Dissent. Western States Communication Association Convention Coeur d' Alene (Feb 2001).
  • Kassing, Jeffrey. Dissent in Organizations. Arizona State University Journeys of the Mind Series
Honors / Awards

Waldron, V. R., & Kassing, J. W. (2011). Managing risk in communication encounters: Strategies for the workplace. Thousand Oaks, CA: Sage. Book of the Year Award, National Communication Association/Organizartional Communication Division (2011).

Kassing, J. W. Going around the Boss: Exploring the Causes and Consequences of Circumvention, Western States Communication Association Convention (2007), Top Four Paper, Organizational Communication Interest Group.

Kassing, J. W. & Armstrong, T. A. Examining the Association of Job Tenure, Employment History, and Organizational Status with Employee Dissent, Western States Communication Association Convention (2001), Top Three Paper, Organizational Communication Interest Group.

Kassing, J. W. Articulating, Antagonizing, and Displacing: A Model of Employee Dissent, International Communication Association Convention (1997), Top Three Paper/Top Student Paper, Organizational Communication Division.

Myers, S. A., & Kassing, J. W. The Relationship Between Perceptions of Supervisor Communication Behaviors and Subordinates' Levels of Organizational Identification, Western States Communication Association Convention (1997), Top Three Paper, Organizational Communication Interest Group.

Kassing, J. W. What's So Funny?: An Examination of the Perception of Laughter, Eastern Communication Association Convention (1996), Top Three Paper, Nonverbal Interest Group.

Editorships

Communication & Sport (Special Issue) Mapping the Terrain: Communication Studies of Sport (with co-editor Michael L. Butterworth), 2015.

Electronic Journal of Communication (Special Issue) New Directions in Communication and Sport, 2009.

Service

 

  • School of Social & Behavioral Sciences, Director (2013 - 2016)
  • Chaminade College Preparatory (St. Louis, MO), Keynote Speaker (via Skype) Ethical Decision Making in the Workplace Senior Symposium (2013)
  • Sports Interest Group of the Association for Education in Journalism and Mass Communication, Paper Reviewer (2011-2013)
  • Communication Quarterly, External Reviewer (2013 - Present)
  • Human Relations, External Reviewer (2013 - Present)
  • Journal of Business Communication, External Reviewer (2013 - Present)
  • Journal of Sports Media, External Reviewer (2013 - Present)
  • Qualitative Research in Sport, Exercise, & Health, External Reviewer (2013 - Present)
  • Communication and Environmental Conflict, External Reviewer: Book Proposal (2012 - Present)
  • Faculty Writing Mentor, Writing Mentor for 1st Year Composition (2012 - Present)
  • Sports Interest Group of the Association for Education in Journalism and Mass Communication, Paper Reviewer (2012 - Present)
  • Environmental Communication, External Reviewer (2012 - Present)
  • International Journal of Sport Communication, External Reviewer (2012 - Present)
  • Journal of Business Communication, External Reviewer (2012 - Present)
  • Journal of Computer-Mediated Communication, External Reviewer (2012 - Present)
  • Journal of Family Communication, External Reviewer (2012 - Present)
  • Journal of Intercultural Communication Research, External Reviewer (2012 - Present)
  • Western Journal of Communication, External Reviewer (2012 - Present)
  • Sports Interest Group of the Association for Education in Journalism and Mass Communication, Paper Reviewer (2011 - Present)
  • Communication Research, External Reviewer (2011 - Present)
  • Environmental Communication, External Reviewer (2011 - Present)
  • Journal of Applied Communication Research, External Reviewer (2011 - Present)
  • Journal of Broadcasting & Electronic Media, External Reviewer (2011 - Present)
  • Journal of Business Communication, External Reviewer (2011 - Present)
  • Journal of Intercultural Communication Research, External Reviewer (2011 - Present)
  • Western Journal of Communication, External Reviewer (2011 - Present)
  • National Science Foundation/Decision, Risk, and Management Sciences section, Grant Reviewer (2001 - Present)
  • Management Communication Quarterly, Editorial Board (2013 - 2015)
  • Journal of Applied Communication Research, Editorial Board (2012 - 2015)
  • School of Social & Behavioral Sciences, Director (2014 - 2014)
  • The Caepe School, Instructor-8th Grade Graduation Speech Workshop (2014 - 2014)
  • Communication and Sport, Editorial Board (2012 - 2014)
  • Communication and Sport, Editorial Board (2012 - 2014)
  • Western Journal of Communication, Editorial Board (2012 - 2014)
  • Communication Reports, Editorial Board (2011 - 2014)
  • Communication Research Reports, Editorial Board (2010 - 2013)
  • International Journal of Sport Communication, Editorial Board (2010 - 2013)
  • Graduate Curriculum Review Committee, Committee Members (2012 - 2013)
  • AZ Articulation Task Force, West Campus Communication Program Representative (2012 - 2013)
  • Peer Review Promotion and Tenure Committee (2 Cases), Committee Member (2012 - 2013)
  • Graduate Faculty in Communication Executive Committee., Committee Member (2011 - 2013)
  • MA in Communication Studies, Gradue Program Director (2009 - 2013)
  • The Caepe School, Instructor-8th Grade Graduation Speech Workshop (2013 - 2013)
  • Faculty Search Committee: Political Science/Assistant Professors, Chair (2012 - 2013)
  • New College Undergraduate Inquiry & Research Experience (NCUIRE), Research Expo Poster Reviewer (2013 - 2013)
  • Journal of Applied Communication Research, Editorial Board (2011 - 2013)
  • Journal of Sports Media, Editorial Board (2010 - 2013)
  • Graduate Curriculum Review Committee, Committee Members (2011 - 2012)
  • AZ Articulation Task Force, West Campus Communication Program Representative (2011 - 2012)
  • Peer Review Promotion and Tenure Committee (2 Cases), Chair (2011 - 2012)
  • The Caepe School, Instructor-8th Grade Graduation Speech Workshop (2012 - 2012)
  • Faculty Search Committee: Communication and Sociology, Chair (2011 - 2012)
  • Faculty Coordinating/Articulation Committee for Communication Programs, Member (2011 - 2012)
  • Management Communication Quarterly, Editorial Board (2009 - 2012)
  • Management Communication Quarterly, Editorial Board Member (2009 - 2012)
  • International Journal of Sport Communication, Editorial Board (2010 - 2011)
  • International Journal of Sport Communication, Editorial Board (2008 - 2011)
  • Organizational Communication Division/National Communication Association, Secretary (2008 - 2011)
  • Communication Monographs, External Reviewer (2011 - 2011)
  • The Caepe School, Instructor-8th Grade Graduation Speech Workshop (2011 - 2011)
  • Faculty Coordinating/Articulation Committee for Communication Programs, Member (2010 - 2011)
  • Family Communication Consortium, Coordinator of Community Engagement (2010 - 2011)
  • Communication Reports, Editorial Board (2008 - 2011)
  • Communication Reports, Editorial Review Board (2008 - 2011)
  • Academy of Management Journal, External Reviewer (2010 - 2010)
  • Communication Reports, Editorial Board (2008 - 2010)
  • Communication Research Reports, Editorial Review Board (2007 - 2010)
  • International Journal of Sport Communication, Editorial Board Member (2007 - 2010)
  • Communication Research Reports, Editorial Board (2007 - 2010)
  • National Communication Association: Organizational Communication Division, Secretary (2008 - 2010)
  • Organizational Communication Division of the National Communication Association, Secretary (2008 - 2010)
  • Organizational Communication Division/National Communication Association, Secretary (2008 - 2010)
  • Electronic Journal of Communication, Editorial Board/Special Issue on the Global Economic Crisis and Organizational Communication (2010 - 2010)
  • The Caepe School, Instructor-8th Grade Graduation Speech Workshop (2010 - 2010)
  • Human Communication Research, External Reviewer (2010 - 2010)
  • Journal of Language and Social Pyschology, Special Issue: Editorial Board Member (2009 - 2009)
  • Communication Monographs, External Reviewer (2009 - 2009)
  • Human Relations, External Reviewer (2009 - 2009)
  • Electronic Journal of Communication, Special Issue Editor (2008 - 2009)
  • Communication Reports, Editorial Board (2003 - 2009)
  • International Communication Association: Organizational Communication Division, Convention Paper Reviewer (2009 - 2009)
  • Brophy High School Mother's Guild, Guest Speaker (2009 - 2009)
  • Graduate Studies Committee, Member (2006 - 2009)
  • Family Communication Consortium, Director (2008 - 2009)
  • Arizona Communication Association, Vice President (2008 - 2009)
  • Journal of Business Communication, External Reviewer (2007 - 2008)
  • Communication Reports, Editorial Board (2006 - 2008)
  • Arizona Communication Association, Vice President/Conference Program Planner (2007 - 2008)
  • Department of Communication Studies, Department Chair (2006 - 2008)
  • Western Journal of Communication, Editorial Board Member for Special Issue (2007 - 2008)
  • Department of Communication Studies, Interim Chair (2006 - 2007)
  • Western Journal of Communication, External Reviewer (2006 - 2006)
  • Journal of Family Communication, External Reviewer (2005 - 2006)
  • Communication Reports, Editorial Board (2003 - 2006)
  • M.A. Communication Studies Program, Department of Communication Studies, Director of Graduate Studies (2002 - 2006)
  • Communication and Sport Summit, Arizona State University at the West Campus, Programmer Planner/Host (2006 - 2006)
  • Assessment Workshop for Campus Chairs, Co-Presenter/Planner (2005 - 2005)
  • Department Head/Full Professor Search Committee, Chair (2005 - 2005)
  • Ed.D. Implementation Committee, Member (2005 - 2005)
  • Human Relations, External Reviewer (2005 - 2005)
  • Journal of Managerial Psychology, External Reviewer (2005 - 2005)
  • Ad Hoc Faculty Workload Committee, Member (2004 - 2005)
  • Advisory Committee for the Development of the School of Criminal Justice, Member (2004 - 2005)
  • College of Human Services Dean, Consultant (2004 - 2005)
  • Development of 5-Year College Strategic Plan, Consultant to the Dean (2004 - 2005)
  • Journal of Intercultural Communication Research, External Reviewer (2004 - 2005)
  • Communication Studies, Editorial Board (2002 - 2005)
  • Journal of Applied Communication Research, Editorial Board (2002 - 2005)
  • Applied Communication Division, National Communication Association Convention, Competitive Paper Reviewer (2004 - 2004)
  • Interpersonal Communication Division, Western States Communication Association, Panel Proposals Reviewer (2004 - 2004)
  • Program Review/Self-Study Committee, Member (2003 - 2004)
  • Program Review/Self-Study Report, Editor (2003 - 2004)
  • Assistance League of Phoenix, Membership Survey Design (2004)
  • The Lifelong Learning Academy at Sun City Grand, Instructor (2004 - 2004)
  • ASU West Convocation Task Force, Member (2003 - 2003)
  • Communication as a Means for Enacting, (Re)Producing, Consuming, and Organizing Sport Preconvention Seminar at the National Communication Association meeting Miami, Program Planner/Host (2003 - 2003)
  • Convocation Student Speaker Selection Committee, Member (2001 - 2003)
  • Keeping Girls in Sport: Lessons Learned from the Women's United Soccer Association Symposium, Program Planner/Host (2003)
  • Organizational Communication Interest Group Paper Abstracts, International Communication Association Convention, Editor and Producer (2000 - 2002)
  • Communication Student Club, Co-Advisor (1999 - 2002)
  • Graduate Studies Committee, Member (1999 - 2002)
  • Post-Baccalaureate Certificate in Communication and Human Relations, Director (1999 - 2002)
  • Management Communication Quarterly, External Reviewer (1997 - 2002)
  • Applied Communication Division, Competitive Paper Reviewer (2002)
  • Gendered Approaches to Applied Communication (Sage), Editorial Board Member (2001 - 2001)
  • Journal of Business and Management, External Reviewer (2001 - 2001)
  • Junior Faculty Development Committee, Member (2001 - 2001)
  • Top Papers Selection Committee, Organizational Communication Division, Member/Reviewer (2001 - 2001)
  • Fiscal Policy Committee, Member (1999 - 2001)
  • poster session and the student presenter practice session for the Annual Student Research Conference, Organizer (1999 - 2001)
  • St. Mary's Food Bank, Employee Communication Workshop (2001 - 2001)
  • Organizational Communication Division, Western States Communication Association Convention, Competitive Paper Reviewer (2000 - 2000)
  • Lecturer in Communication Studies Search Committee, Member (1999 - 2000)
  • Faculty Mentor (1998 - 2000)