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IT Customer Service and Support

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MC 6312 | 1551 S. Rural Rd, Tempe, AZ 85287-6312

Mail Code

6312

Department Keywords

ITCSS, Helpdesk, Care, service, support, technology, classroom support, training, IT, Business Relations, Training and Education, SLA

Department Description

The UTO Customer Service and Support team provides high quality deskside and classroom technology support to all of the ASU campuses and sites.  As a direct customer-focused service delivery unit, the CSS team includes the ASU Help Desk, and is dedicated to providing accurate, timely, and professional support and assistance to students, faculty and staff on a 24/7 basis.  From desktop and classroom technology assistance, to help configuring and estimating new technology needs, to one-on-one consultations, this team is ready and eager to serve the needs of the university constituency.